Shipping policy

Last Updated: October 6, 2026

Thank you for shopping with Wear It Personal. Many of our products are made to order, personalized, or carefully prepared after purchase. Please review the shipping information below before placing your order.

1. Order Confirmation, Processing & Delivery Estimates

After you successfully place an order, you will receive an Order Confirmation Email at the email address provided at checkout. This email confirms that we have received your order; it does not include a tracking number.

Your order will then be processed, produced, quality-checked, and packaged before shipment.

Processing time: 2-5 business days
Estimated shipping time: 7-15 business days
Estimated total delivery time: 9-20 business days

Delivery estimates begin after your order has been shipped. Business days are Monday through Friday, excluding public holidays.

Please note that delivery dates are estimates and may vary due to carrier delays, customs processing, weather conditions, or peak shopping periods.

2. Shipping Rates

Shipping costs are calculated and displayed at checkout before payment is completed.

Standard Shipping: $4.99 USD for orders under $70 USD.
Free Shipping: For orders $70 USD and above.

Any taxes, customs duties, or import fees charged by the destination country are the responsibility of the customer.

3. Shipping Confirmation & Order Tracking

Once your order has been completed and handed over to the carrier, you will receive a separate Shipping Confirmation Email with your tracking number and a link to track your package.

Please allow 24-48 hours after shipment for tracking information to show its first update. Tracking updates are provided by the carrier and may take longer during busy periods.

4. Changes or Cancellations

Because orders may enter production shortly after they are placed, requests to change or cancel an order must be submitted within 2 hours of purchase.

To request a change, please contact us at support@wearitpersonal.com and include your order number.

Once an order has entered production or has been shipped, we may no longer be able to make changes, cancel the order, or update the shipping address.

5. Incorrect or Undeliverable Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Wear It Personal is not responsible for delays, failed deliveries, or packages delivered to an incorrect address provided by the customer. If a package is returned due to an invalid or incomplete address, additional shipping charges may apply for reshipment.

6. Delayed, Lost, or Damaged Packages

If your order has not arrived within a reasonable time after the estimated delivery period, please contact us at support@wearitpersonal.com with your order number.

If your item arrives damaged or defective, please contact us within 7 days of delivery and include clear photos of the item and its packaging. We will review the issue and provide an appropriate solution in accordance with our Refund Policy.

For packages marked as delivered but not received, please first check with household members, neighbors, and your local carrier. If the package still cannot be located, contact us and we will assist with a carrier investigation where possible.